Frequently Asked Questions

1. Can you tell me based on my panel size if a 60A car charger will work?

As a rule of thumb, you will need to have a 200A service/panel. Our electrical solutions team will be able to conduct the necessary calculations to ensure your charger will work with your existing service.

 

Click Here to find out more about EV chargers.

2. I keep having to reset my breaker in the panel, is that ok?

If a breaker is frequently tripping, it means that it is doing its job by protecting something from a dangerous overload or it is worn out. If you have a breaker that is constantly tripping, leave it off and contact us immediately to have a technician assess and provide a solution for the issue.

 

To learn more about dedicated circuits Click Here.

3. I have an outlet that got burnt from an old vacuum cleaner but we don’t use that one anymore, we use the next one down the line so that’s ok right?

Even if the plug is not in use, energy will still pass through its wires as the circuit get used. Stop using the plugs in that general area right away and call us immediately to have a technician assess why the plug failed and provide a solution to keep you safe.

 

To learn more about our Electrical Risk Assessment Click Here.

4. I have an older home with just 2 prong duplex outlets, to make it all safe do I need to run a separate ground wire to each outlet?

If you are running on a 2 wire system with no ground (2 prongs only), you have an obsolete wiring system. Call us today to book a no fee assessment and we will ensure you understand the risks associated with older wiring systems and how we can bring you up to 2019 electrical standards.

 

Click Here to learn more about Knob and Tube wiring.

5. My lights go dim for no apparent reason, why?

If your lights are going dim for no reason, you may be experiencing a power quality problem, or an issue with loose connections (to name a few potential issues). Our trained technicians can diagnose your power quality to ensure that you are not at risk of an electrical fire.

 

Click Here to request a service call or call us today at 905-569-1818

6. I have aluminium wiring in my house, how can I get it certified to get insurance?

HOME SAFE has a 3 step process for repairing and certifying aluminum wired homes.

 

To find out more Click Here.

7. How much does a typical inspection cost?

Our inspection prices depends on the square footage of the house, as well as the cleanliness and complexity of the wiring. Our electrical solutions team will conduct and initial meeting with you at NO CHARGE to go over your needs and provide you with pricing.

 

To find out more about our Electrical Risk Assessments Click Here.

8. How long will it take to complete the repairs from the inspection?

The length of time it takes to complete the repairs in your home depends on the amount of hazards uncovered. After our assessment is complete, we can provide you with a timeline to have the work completed.

9. Does the same technician who completed my inspection come back to work on the repairs?

We always do our best to send the same electrician in to your home. Of course sometimes unforeseen circumstances prevent this but we always strive to have the same technician see the project through.